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It is likely that the arrow keys in question cause a conflict when decoding hence the “up + left” stroke is canceled. If the Startup Menu screen opens, press the F10 key to open the BIOS settings. Copy link Contributor j4james commented Sep 1, 2020. PLEASE NOTE: Do not post advertisements, offensive materials, profanity, or personal attacks. If the keyboard works normally in the BIOS or an external has the same issues, the problem may be software related. It's not that they scroll fast. The integrated keyboard in the Notebook should be serviced or replaced. The up and down simply STOP working all together. That's not the issue. joscdk changed the title Arrow keys not working on Touchscreen keyboard Arrow keys not working on Touchscreen (on-screen) keyboard Sep 1, 2020. If the keys on the number pad don't work or are behaving oddly (e.g., moving your cursor), press the Num Lock key. When I'm browsing the web, my arrow keys work fine, and they always have. Reply to: Arrow keys on Dell laptop sometimes not working. To continue using the notebook PC, connect a USB wired keyboard to a USB port and restart the computer. Num Lock is used to switch between the primary function (numbers) and secondary functions (arrow keys, … I am very frustrated. I can scroll, and do everything else with the arrow keys, but just not … I have the Thinkpad E325 and typically one month after my warranty expires (which I forgo to upgrade) my arrow keys stop working. Rebooting seems to be the only thing that helps. If the BIOS does not decode this keystrokes properly, then your keyboard will not function correctly. The keyboard keystrokes are received and placed in the 15-character type-ahead buffer that is maintained by the BIOS. Make sure the keyboard is clean and nothing is obstructing the effected keys and try reseating the ribbon cable connection before replacing. I'll switch to a different keyboard and they will have the same issue. FWIW, the arrow keys on the on-screen keyboard work fine for me. They don't scroll through text, pages, browsers etc. Keyboard Arrow Keys no longer working - Thinkpad E325 2013-02-08, 8:19 AM. But just recently, my arrow keys do not work in most flash games I try to play. Please remember to … It's not that I need to hit F7. If the Startup Menu screen does not open, the integrated keyboard hardware is not working. Hey guys, I'm not quite sure what's going on with flash/keyboard. Keys on the number pad are not working. The guide below has more detailed instructions on troubleshooting this issue. Every few hours (yes, hours) the up and down arrow keys stop working. Keys no longer working - Thinkpad E325 2013-02-08, 8:19 AM connect a USB port and restart the computer simply... The 15-character type-ahead buffer that is maintained by the BIOS or an external has the same issues, the keys... 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